The practical

Get an overview of everything you need to know before, during and after your visit with us.

FAQ

Frequently asked questions

We want to make your stay as easy and enjoyable as possible. Here you will find answers to the most common questions – from check-in and parking to breakfast and WiFi.
If you have any other questions, you are always welcome to contact us.

City Hotel Nattergalen offers 20 smaller parking spaces in the center of Odense in our private parking yard behind the hotel - only for hotel guests.
Upon arrival at City Hotel Nattergalen, please go to the reception, which will provide you with a code that must be entered to gain access to the hotel's parking lot.
Price per night DKK 75,-
Parking in the Hotel's locked parking lot is reserved for passenger cars and is on a first-come, first-served basis. Please note that our parking is limited.
There is free bus parking and large public parking spaces right opposite the hotel.      

City Hotel Nattergalen offers free wireless Internet access throughout the hotel.

  • a super fast and stable 1000 MB FIBER connection

You can easily log in to all your devices with one password and work in a secure network.
The system can be used in all common areas and in all hotel rooms.

The hotel offers good bike rentals.

Prices per day:

City bikes DKK 100
Bicycle helmet DKK 20
Deposit DKK 500 per bike

All inquiries at the reception.

Start your day with our delicious continental breakfast – freshly baked bread, cold cuts, yogurt, fruit, juice and much more. We serve breakfast: • Weekdays: 6:30 – 10:00 • Weekends and holidays: 7:00 – 10:30 So whether you're an early riser or a leisurely morning, breakfast is ready for you
You can check in from 2:00 PM. If you wish to check in earlier, it is possible from 11:30 AM for a fee of DKK 100. Check-out must be done no later than 11:00 AM on the day of departure. If you need a little extra time, you can keep the room until 1:00 PM for a fee of DKK 100.
Yes, you can. Just tell us what you want and we will do our best to fulfill it — all subject to availability, of course.
Yes, we do — and we've even decorated it in true fairytale-like Hans Christian Andersen style. Please note, however, that unfortunately there is no elevator to our apartments, which are located right on the pedestrian street.
We don't have traditional room service, but if you hang the sign on the door in the morning, we'll come by and freshen up your room during the day. If you fancy a drink or some snacks, you can always stop by the bar by the reception - we have a good selection ready for you.
Smoking in the rooms will hardly come as a surprise — of course you're not allowed to. However, there is room for a cigarette on our lovely roof terrace, and in the backyard you will also find tables and chairs where smoking is permitted.
Children under 3 years old stay for free with us. If you need a cot, we will be happy to put one in the room before your arrival – it only costs a small fee of DKK 150. We do our best to ensure that the whole family has a comfortable stay!
Yes, we are happy to do that! If you would like to book more than 5 rooms, we are happy to help put together a solution that suits your needs. Please note that for group bookings of more than 5 rooms, the cancellation deadline is 30 days before arrival without charge.
Yes, of course – you are always welcome to leave your luggage with us both before check-in and after check-out. We are also happy to offer you a cup of coffee while you wait – so you can relax before you move on or your room is ready.
Short

Get an overview

Our warm-hearted hotel is located in the heart of historic Odense. Here, museums, cozy cafés, exciting shops with quirky finds and art galleries surround you, enveloping you in the city's cultural spirit.
Upon your arrival, you will experience the warm atmosphere and immediately feel part of our homely surroundings. In our hotel breakfast restaurant, a wonderful breakfast buffet awaits you, where you can also find a selection of vegetarian, gluten-free and lactose-free products.

1
Odense Concert Hall (190m)
2
Odeon (270m)
3
Hans Christian Andersen's House (350m)
4
Odense Train Station (600m)
5
Odense City Hall (600m)
6
Albani Brewery (650m)
7
Rosengårdscenter (2.7km)
8
Odense Open Air Bath (4.1km)
9
The Funen Village (4.1km)
10
Odense Congress Center (5.2km)
11
Beach (Kerteminde) (20.5km)
12
Egeskov Castle (28.8km)
contact

For inquiries and questions contact us

Do you have any questions, comments or need help? Fill out the form below and we will get back to you as soon as possible. We look forward to hearing from you!