By using cityhotelnattergalen.dk/en you agree that City Hotel Nattergalen processes your personal data and cookies in accordance with the data and cookie policy below. Cookies are used to make cityhotelnattergalen.dk/en work. We use cookies to make it possible to add items to the cart, log in and to improve our website.
Click here to go to cookie policy
This privacy and personal data policy has been summarized to better inform you as a customer about what personal data City Hotel Nattergalen processes and how we process it - personal data should be understood as all personally identifiable data.
City Hotel Nattergalen respects all requests for confidentiality of personal information submitted online and is aware of the need for appropriate protection and responsible processing of all personal information that we receive.
If the personal data policy below cannot be accepted, City Hotel Nattergalen reserves the right to reject orders and other inquiries, as failure to accept may result in City Hotel Nattergalen being unable to service the relationship, which is otherwise required by applicable legislation.
Personal data covers all data that can be used to identify individuals, including but not limited to first, middle and last name, age, gender, position, home or other physical address, email address or other contact information, regardless of whether it relates to the person's private residence or workplace.
Likewise, personal data also includes data such as behavior, purchase history, financial information, etc., all of which are used to maintain the customer and supplier relationship between customers and City Hotel Nattergalen.
You can access cityhotelnattergalen.dk/en without providing us with your personal data. When you access the website, you will be given an ID for your session. This cannot identify you as a person.
City Hotel Nattergalen needs a number of personal data in order to do business with you and your company, maintain customer service and market products and services. Certain information is also collected and processed in accordance with legal requirements under the Money Laundering and Accounting Act.
The information below may be collected and processed when you visit cityhotelnattergalen.dk/en;
Email address, first and last name, address, telephone number, age, gender, technical details (IP addresses included), behavior (including: visited URLs, event triggers, actions such as clicks, open rates, log-ins, time on each page, etc.), geographic data, and data that may be necessary to complete a transaction.
City Hotel Nattergalen only collects the personal information that is necessary to provide a service or product, market services and products or process inquiries. City Hotel Nattergalen does not collect and/or purchase personally identifiable information from third parties. City Hotel Nattergalen uses recognized card acquirers for any handling of online card transactions and does not store payment card information. Please note that when invoicing, billing and banking information is stored in accordance with applicable laws in the area, including the Money Laundering and Accounting Act.
We may use the information collected in the following ways:
Our website is continuously scanned for security flaws and weaknesses, so that we can quickly rule out potential data leaks and thus make our website as secure as possible. We also scan regularly for malware.
Your personal information is stored on secured networks and can only be accessed by a limited number of employees with rights to this type of information. This is also subject to our personal data policy, which protects your rights and ensures compliance with applicable legislation in the field.
In addition to the above, any sensitive and payment information is processed on encrypted servers that cannot be accessed from the outside. Credit card information is processed by card acquirers and cannot be accessed by either City Hotel Nattergalen or employees of card acquirers. These transactions are not stored on internal servers and are never processed by City Hotel Nattergalen itself.
Personal information provided on cityhotelnattergalen.dk/en or via telephone contact will only be disclosed to:
In order to provide the best possible experience on City Hotel Nattergalen's websites, we keep statistics on how users use the pages. The statistics are used exclusively in anonymized form, for example to see which pages and content users interact with.
City Hotel Nattergalen may use Google Analytics to collect visitor statistics and in this connection passes on IP addresses to Google Analytics. The privacy terms for Google Analytics are accepted when visiting cityhotelnattergalen.dk/en and can be found here:www.google.com/privacy
A data processing agreement exists between City Hotel Nattergalen and all business partners and suppliers, which must at all times safeguard the interests of users and customers. These agreements can be presented at any time upon request.
Your information is stored on servers in the EU. Some personal information is managed by a third party (data processor) who stores and processes personal information on behalf of City Hotel Nattergalen in accordance with this data policy and applicable data protection legislation.
If you wish to unsubscribe from any newsletters at any time, you can follow the instructions at the bottom of each email. However, if you have problems unsubscribing, you can contact our customer service via the contact information below.
When you unsubscribe from marketing from City Hotel Nattergalen, all commitments you have made to us will be deleted. These cannot be recreated, and if you at any time wish to see what we have previously sent you, previous offers or similar, we would like to point out that these cannot be recreated.
In the event of an active customer relationship, your data will be stored for as long as necessary to provide you with service. If the customer relationship is terminated, your data will be stored for up to two years, depending on the nature of the data.
You can request access to or deletion of your data at any time. Other legislation (the Danish Accounting and Money Laundering Act, respectively) requires that all transactional data, including contact and company information, be retained for five years.
We take security breaches and data leaks very seriously. If we suspect a data leak from City Hotel Nattergalen's internal servers or from external partners, a number of initiatives are launched to ensure the best possible protection for our customers and users.
This includes, among other things, identifying the extent of the potential damage, notification to potentially affected customers and users, notification to the Danish Data Protection Authority, and actions to try to contain the extent of the damage.
If we suspect a data leak from City Hotel Nattergalen or its external partners, everyone involved, including the user, will be informed within 72 hours. If you suspect that your data has been leaked from City Hotel Nattergalen, please contact us at any time.
You can always change your account information and areas of interest, including whether you want us to contact you in connection with offers for goods or services or unsubscribe from newsletters.
You can be informed about what information we have registered about you. If you would like to receive a copy of this information, please contact us.
If you want all data deleted, please contact us.
Please note: Once all data has been deleted, it cannot be recovered. Data that is required to be retained by law cannot be deleted on request.
We continually review our data processing processes. This policy is updated once a year.
City Hotel Nattergalen undertakes to continuously meet the legal requirements for the protection of privacy.
If you have any questions or comments about our data policy, or how we use your personal information, please contact our customer service.
If at any time you wish to unsubscribe from our newsletters, you can follow the instructions at the bottom of each email. However, if you have problems unsubscribing, you can contact our customer service via the contact details below.
When you unsubscribe from marketing from City Hotel Nattergalen, all commitments you have made to us will be deleted. These cannot be recreated, and if you at any time wish to see what we have previously sent you, previous offers or similar, we would like to point out that these cannot be recreated.
